Privacy Policy
Privacy Policy
1. Introduction
Welcome to INTUS Windows! We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.intuswindows.com , and use our services.
If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@intuswindows.com
When you visit our website https://www.intuswindows.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:
Name and Contact Data: your first and last name, email address, postal address, phone number. |
Company information: company name which you represent, job title, your place of work, place of company activity, contact information. |
Requests information: content of request or claim, added documents of photos, other visual material added to the request or claim. |
Account information: account creation date, account actions. |
Website visit data: date and time of visit, location identifiers, browser identifiers, device identifiers. |
Feedback data: feedback date, content, added visual data. |
Debt data: debt to us of the client, contact details of the debtor or debtor's personnel. |
Information collected automatically
When you visit our Site, we may automatically collect certain information through cookies and other tracking technologies such as pixels, tags, scripts, SDKs, and similar technologies. This information may include your IP address, browser and device characteristics, operating system, referring URLs, pages viewed, links clicked, time spent on the Site, and other usage or interaction data.
Consent Information
We may collect and store information about your consent preferences, such as whether you have opted in to receive marketing communications, newsletters about our services or products, or newsletters about job openings offered by the company. This consent is collected through explicit checkboxes on our website forms.
3. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
Purpose | Legal basis |
|---|---|
Potential customer requests management | Data subject consent |
Provision of services, contract management | Contractual obligation |
Business contact support | Data subject consent |
User account management | Data subject consent |
Website visitor traffic monitoring | Legitimate interest |
Direct marketing | Data subject consent |
Management of requests, complaints, feedback | Contractual obligation |
Management of clients debts | Contractual obligation |
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
We always aim to process your personal data within EU/EEA.
Your personal data can be transferred or processed in a country outside EU/EEA when we share your personal data with relevant INTUS Windows companies, including our parent company located in the USA, if it is necessary for achieving defined purposes.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
Purpose | Data retention period |
|---|---|
Potential customer requests management | 1 month from the date of request. |
Provision of services, contract management | During the term of the contract with the client and 10 years after the end of the contract. |
Business contact support | During the term of the contract with the client and 10 years after the end of the contract. |
User account management | Until the data subject requests deletion of the account. |
Direct marketing | Until the data subject withdraws consent. |
Management of requests, complaints, feedback | 1 month from the resolution of the request/ complaint/ feedback. |
Management of client’s debts | In accordance with the requirements of legal acts. |
6. Your Privacy Rights
In some regions (like the European Economic Area), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
If you wish to exercise these rights, we will ask you to submit your request in writing. To be able to identify you, we will ask you to provide additional data if it is difficult for us to identify the specific person whose personal data rights are being requested from the data provided at the request.
Please familiarize yourself with your rights and notes on their implementation below:
Purpose | Notes |
|---|---|
The right to access your personal information | Upon receipt of your request, we will make reasonable efforts to provide the data we have about you |
The right to request correction of your personal information | Upon receipt of your request, we will ask you to attach evidence to support the correction of your data |
Right to restrict the processing of personal data | This does not apply if we are required by law to keep the data. |
The right to receive the personal data that the person has provided to the Company in a structured, commonly used and machine-readable format and to transmit those data to another data controller | This right of the data subject may be exercised only if the personal data are processed by automated means and where this is technically feasible. The exercise of this right must not adversely affect the rights and freedoms of others. |
The right to object to the processing of personal data | We will continue to process your data, even if you have objected to it, if we have compelling motivated reasons for continuing to process data |
The right to withdraw consent at any time | In any case, if you withdraw your consent, the data processing carried out during the validity of the consent will be considered lawful. |
To carry out the mentioned rights, please, provide a written request to us in writing info@intuswindows.com or sending us a registered letter by your location to the INTUS Windows nearest office, which you can find https://www.intuswindows.com. Please note that in case of letter your request may take longer to process due to postal service deadlines.
You may review, change, or terminate your account at any time. This can be done by yourself when you connect to account https://www.intuswindows.com/myintus , or you can contact us in any mentioned way.
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7. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Email Address] or by mail using the details provided below:
INTUS Windows
7402 Lockport Place, Suite G
Lorton, VA 22079